Voice Recruitment, Call Centre Jobs, Cape Town, Contact Centre Recruitment, Staffing, Recruitment, Vacancies, Voice

CONTACT CENTRE CAREER MANAGEMENT

With the contact centre industry expanding constantly, it’s getting more and more difficult to find and keep talent. High calibre managers and staff are in high demand, so the conclusion is simple; you should treat them exceptionally well.

This philosophy underlies our business. We’re a professional human resourcing consultancy that provides high levels of personalised care to candidates throughout the recruitment process, but that’s not all – we go further.

As contact centre recruitment specialists, we have in-depth knowledge of the industry, which gives us a clear insight into employers’ needs. This means we can match the aspirations of both candidates and companies closely, so the placements we make are not just good for now but for the long term.

It’s more than just recruitment. It’s resourcing for tomorrow - bringing people and organisations together in productive partnerships that build success on success.

Whether you’re a hard-pressed HR Manager looking for staff or are managing your own career, we can help you achieve your goals.

Executive recruitment/Management recruitment and Specialist roles
Our depth of experience and sole focus in the contact centre industry means we understand the roles, their objectives and critical performance criteria. We provide a personal service to our clients combining our experience with an in-depth knowledge of your company to deliver the right people to your key positions.

Interim positions
Our interim managers are experienced call centre professionals. They get results and add value by bringing their experience to bear from a multitude of different companies. We provide the perfect interim solution at very short notice.

Agent & Team Leader
We specialise in multi-agent recruitment campaigns. Our recruitment process has been praised by some of South Africa's leading call centres. It has proven over and again, to deliver high quality and loyal staff.

Our expertise in recruiting at management level is demonstrated by our client and candidate feedback across a wide range of roles:

Support
CRM Specialists
Head of Contact Centres
Resource Planning Specialists
Call Centre Managers
Management Information Specialists
Outbound / Telemarketing Managers Programme & Project Managers
Customer Service Managers
Dialler Managers
Collections & Billing Managers
Interim Contact Centre Professionals across all remits

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Newsletter: Enter your email below CONTACT CENTRE CAREER MANAGEMENT August 27 // 2010 With the contact centre industry expanding constantly, it’s getting more and more difficult to find and keep talent. High calibre managers and staff are in high demand, so the conclusion is simple; you should treat them exceptionally well. THE MONYETLA PROJECT August 27 // 2010 Voice has recently secured 60 learnership grants from the Monyetla Project. Our aim is to train all 60 learners for the duration of the four month project and launch our very own call centre securing employment for the 60 previously disadvantaged learners in a bid to improve employment in our beautiful country. MEET THE TEAM July 10 // 2010 We thought it only fitting to introduce ourselves to everyone. We have a strong team and every member was hand picked for not only their excellent recruiting skills but their ability to empathise with people. FEATURED INDUSTRY EXPERT August 25 // 2010 Coming Soon! Our first industry expert will be Megan Easey. Megan will be giving a brief talk on her career to date and her passion for the industry.		CONTACT CENTRE CAREER MANAGEMENT With the contact centre industry expanding constantly, it’s getting more and more difficult to find and keep talent. High calibre managers and staff are in high demand, so the conclusion is simple; you should treat them exceptionally well. This philosophy underlies our business. We’re a professional human resourcing consultancy that provides high levels of personalised care to candidates throughout the recruitment process, but that’s not all – we go further. As contact centre recruitment specialists, we have in-depth knowledge of the industry, which gives us a clear insight into employers’ needs. This means we can match the aspirations of both candidates and companies closely, so the placements we make are not just good for now but for the long term. It’s more than just recruitment. It’s resourcing for tomorrow - bringing people and organisations together in productive partnerships that build success on success. Whether you’re a hard-pressed HR Manager looking for staff or are managing your own career, we can help you achieve your goals. Executive recruitment/Management recruitment and Specialist roles Our depth of experience and sole focus in the contact centre industry means we understand the roles, their objectives and critical performance criteria. We provide a personal service to our clients combining our experience with an in-depth knowledge of your company to deliver the right people to your key positions. Interim positions Our interim managers are experienced call centre professionals. They get results and add value by bringing their experience to bear from a multitude of different companies. We provide the perfect interim solution at very short notice. Agent & Team Leader We specialise in multi-agent recruitment campaigns. Our recruitment process has been praised by some of South Africa's leading call centres. It has proven over and again, to deliver high quality and loyal staff. Our expertise in recruiting at management level is demonstrated by our client and candidate feedback across a wide range of roles: Support CRM Specialists Head of Contact Centres Resource Planning Specialists Call Centre Managers Management Information Specialists Outbound / Telemarketing Managers Programme & Project Managers Customer Service Managers Dialler Managers Collections & Billing Managers Interim Contact Centre Professionals across all remits